Setup Guide
How To Set Up Your ZapComm Account
From signup to your first WhatsApp sale in 10 steps. Some dashboard labels are in Portuguese and are shown as they appear.
1. Create Your Account and Start the Free Trial
Sign up with email or Google. The 7-day free trial starts right away, with no charge, and you go straight to the assistant setup. To continue afterwards, choose Starter (R$149/month) or Growth (R$299/month) on Subscription and pay with PIX. Renewal is manual, every month.
2. Set Up the Assistant
Set the name, niche, and tone. This is how the AI will speak for you.
3. Connect WhatsApp
Connect a dedicated number through Meta's Embedded Signup, using Add a new number, with a SIM or eSIM separate from your personal WhatsApp. No number? Choose Salvy Virtual Number, buy the number at Salvy, and connect it inside ZapComm with the SMS code, no Meta login needed.
4. Connect Your Payment Account
Under Configuration > Payment, paste the API key of your AbacatePay account, with access to the store, charges, products, subscriptions, and webhooks. Sales go straight to it, with no commission. On the same screen, add your PIX key.
5. Connect Instagram
Under Configuration > Instagram, connect your Business or Creator account. While Meta reviews the app, access is enabled account by account: ask through the WhatsApp button in the corner of the page.
6. Create an Automation
In Automations > Nova Automação, choose the trigger (comment, DM, or story reply), the keyword, the reply, and what happens on WhatsApp. Keywords match whole words: add the variations, such as ebook and ebooks.
7. Add a Product or Group
Under Sell > Products, upload the PDF, audio, or template and review the name, price, and description. For a group, use Sell > Groups > Configurar Acesso and paste the invite link.
8. Create the FAQ
Under Assistant > FAQ, add the most common questions with short answers.
9. Test the Flow
With another Instagram account and another phone, comment the keyword, open the link, chat on WhatsApp, and check Conversations. Use Take Control to reply yourself and Release to AI to go back to automatic.
10. Send Campaigns and Track Sales
With an active plan, in Campaigns > New campaign, choose a Meta-approved template and the audience. With a Salvy Virtual Number, the cost shows before sending and comes from the Wallet: Meta's rate + 35%. With a number connected through Embedded Signup, Meta bills the messages to the card on your WhatsApp account, and ZapComm charges the Campaigns add-on, R$100/month, under Subscription. Track orders under Finance > Orders.